The best agents arent looking for part-time. Liveops energizes agents through rewards and recognition. Documenting details of calls and customer interactions. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. Help source new agents, certify and prepare them to take calls, and build relationships with the agent community. Although we use a tech-enabled platform and philosophy to get it done, were a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. If you have not created a ticket yet then you would need to register or create a new ticket to begin. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. Your customers deserve the best at every touchpoint. Researched & Written by Ann Rozier on the FlexJobs Team. Liveops brought a new level of professionalism to our needs. Tuition Reimbursement. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Flexibility. Our developer community is here for you. You may also receive performance-based pay or other incentives. To enable that option, the Duo admin must select the Self-service portal in the Duo Admin Panel. Flexibility. Its a private, virtual community where agents connect with each other and their program teams to maximize their experience while contracting with Liveops. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. Login. Join Liveops Nation and experience the freedom and autonomy of being self-employed! On Fishbowl, you can share insights and advice anonymously with Liveops employees and get real answers from people on the inside. Freedom. option Add a new device appears in Duo Mobile settings. This login is to access our Shiftboard online scheduling and people management system. Director of Customer Care, healthcare organization. Autonomy. Liveops Jobs Calls are made and received for inbound sales, insurance sales, insurance claims, health care, roadside assistance, and general customer service. Empathetic agents understand the need for compassionate responses to sensitive medical questions and will meet your customers needs in a safe and secure environment. VERY FLEXIBLE, You pay for all your own computer equipment and internet/phone. Within hours, virtual agents can flex to meet the needs of your patients in times of new product launches, irregular marketing schedules, and unexpected events. Find Out How & Apply . Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. 2-4 weeksMost training is 2-4 weeks. Please update your browser to the latest version on or before July 31, 2020. The agent community comes together . I have children who are active in sports, so it allows me to be there when they need me. Employer Matching Opportunity, 100% Employer Paid Life Insurance show about fbi agent and dimensional portal. Without a doubt, they are the most organized company weve ever worked with. Either search term value. The workplace culture is amazing. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. Cons are having to provide your own equipment. Liveops. 5.0. Liveops award-winning certifications educate agents on your brand, preparing them to connect with your customers. Hard to get in contact with managers for help. Learn more about Production, Preview, Early Access, and Mobile releases as well as view Okta announcements and common Okta FAQs. A hallmark of Liveops is the idea that learning and improving are never done. Earning potential. Secure your consumer and SaaS apps, while creating optimized digital experiences. "Customer Service Manager""Customer Service Supervisor" retrieves an opportunity for a Customer Service Manager or a Customer Service Supervisor. Looks like you have Javascript turned off! Independent Contractors are responsible for expenses and control their profit and loss. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. Get started on your new home business Flexibility. These occasions provide agents with the opportunity to interact with each other and Liveops senior staff, all while getting initiative updates critical to their business growth. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Click here for technical info. Average Liveops hourly pay ranges from approximately $10.00 per hour for Secret Agent to $30.33 per hour for Receptionist/Administrative Assistant. Liveops appeals to an agent profile with the soft skills and life experience to align with patient populations. You get to dictate when and how often you commit to providing services. Liveops provides virtual contact center services that can scale during high-traffic periods without missing a beat with our network of US-based agents. IT Support Logo. Director of Customer Care, healthcare organization. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Also shoutout I recommend both new and veteran agents watch this entire video. Flexible. I see myself doing this for many years until I fully retire (if I do) and my cat loves that I am home too!, Flexibility is the most beautiful thing. The application can be defined as the source of truth for a full user profile or as the source of truth for specific attributes on a user profile. Without a doubt, they are the most organized company we have ever worked with. You are using an unsupported browser. Agents supporting a common client have a private, dedicated space to share best practices and support one another, all while staying engaged with their program teams. To accept cookies continue browsing as normal. When agent success depends on how well they serve your customers, entrepreneurial agents dont have to be told what to do. This login is to access our Shiftboard online scheduling and people. Liveops appeals to an agent profile with the soft skills and life experience that align with patient populations and understand the need for compassionate responses to sensitive medical questions. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned CX needs, delivering great customer experiences from agents who are inspired to work for your brand. . Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. From answering difficult questions to help protocol compliance and retention, Liveops virtual agents ensure a high-quality experience in a safe and secure environment. We are empathetic, good-natured, down-to-earth people who like to have fun. Grow your home business through Liveops client network, working with the brands you know and love. Log in. 947 reviews from Liveops employees about Liveops culture, salaries, benefits, work-life balance, management, job security, and more . Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. Explorerecent.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. . Youll have the opportunity to help thousands of people live their dream of owning a successful home business. https://explorerecent.com/is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. The only downside is (and it hasn't always been like this) but they have been over hiring and you may find yourself vying for the hours to make a living. Support. When unexpected events occur like global pandemics health needs can rapidly change. What I wish I knew the first time I filed self-employment taxes. In the Liveops virtual contact center model, enterprises have access to a diverse network of distributed agents across the U.S. The background/credit check requires a $45 processing fee paid directly to our vendor. Join Liveops Nation and experience the freedom and autonomy of being self-employed! When call volumes are low, you pay less. Support. Sign-On: Liveops Agent Services LLC Site. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. Sign an Independent Contractor Agreement. Okta Browser Plugin protects your passwords and securely logs you into all your business and personal apps. We believe every voice matters. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-with-liveops-quick-start-guide-on-how-to-apply/This video IS sponsored by SeoulBox. For example the user profile may come from Active Directory with phone number sourced from another app and written back to Active Directory. Quickly assessing customer needs and providing sound solutions. Some roles are also responsible for sourcing third-party clients, then analyzing, optimizing, and creating new scripting for subscription-based products. !#liveops #seoulbox #onlineincome I can choose to take off Friday, or just do the afternoon so I have an open morning, if I want to do the gym or if I want to go play some golf., I work about 13 hours a week and I love that the flexible schedule allows me to help my grandchildren with distance learning. This doesnt happen automatically, and the VirtualFlex platform has two decades of experience innovating and optimizing the agent journey. Universal Login. The average Liveops salary ranges from approximately $21,667 per year for Virtual Assistant to $181,757 per year for Software Engineering Manager. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. Creatively solving problems. The flexibility to schedule your own hours is one of the best perks of being an independent agent with Liveops. Our virtual, home-based agents are modernizing the contact center world through unmatched talent and flexibility. Username / Email. Create success for our clients by working cross-functionally to build strategies that maximize program results. Copyright 2023 Liveops, Inc. All rights reserved. We've been partnering with Liveops since 2010 for all our inbound needs. Liveops exists to improve people's lives. Liveops pays submitted invoices by either check or direct deposit (it is the agent's choice), twice per month in accordance with a regular schedule it pays all vendors. With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year. If not, reach through the comment section. Your customers deserve the best at every touchpoint. To accept cookies continue browsing as normal. Push either the users Okta password or a randomly generated password to the app. However, once applicants become agents with LiveOps, agents agree and consent to allow LiveOps and its affiliated companies to gather, maintain, and use for its benefit statistics, analytics, and information from agent's call volume, detail and performance. They are an extension of your organization, and their above average VoC scores show these meaningful connections strengthen your brand. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. By attracting only the most motivated, passionate agents, we can give you flexible, scalable, quality customer service solutions that fit your needs, budgets and goals. We didnt just evolve the remote contact center model, we revolutionized it. Liveops Nation agent news. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. You can also manage cookies in your browser settings. To navigate, press the arrow keys.Locations.CountryCityAddressUnited StatesRedwood City203 Redwood Shores Pkwy3 more rows. Efficient. irda online agent registration portal& 39, liveops agent portal and liveops nation com. Compensation . We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. To accept cookies continue browsing as normal. Required fields are marked *. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Weve got the experience, the knowledge, the agents and the solutions to give your enterprise business a competitive advantage where it matterscustomer loyalty. Liveops is a virtual call center offering on-demand virtual agents for enterprise sales and customer service needs. Easily connect Okta with Liveops or use any of our other 7000+ pre-built integrations. Forgot password? The cons are being able to work in your own home. Liveops has a dedicated Agent Experience team who works together with client teams creating engagement opportunities that nurture and support agents through each step of their journey with Liveops. Go Further; Marketplace. Sign an Independent Contractor Agreement. Connect and protect your employees, contractors, and business partners with Identity-powered security. The background check requires a $24.99 processing fee paid directly to our vendor. This means you can choose when, where, and how often to work! Its not easy to find a flexible team of experienced agents who understand your brand. No matter what industry, use case, or level of support you need, weve got you covered. View our background and credit check requirements here. Actual earnings may vary depending on client opportunity and support required. And, it's why some of the biggest enterprise names trust Liveops agents to represent their brand. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Liveops is a legitimate company. We are passionate about the agent experience, because we know agents have many choices in their careers. If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. Please enable it to improve your browsing experience. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. The pay is great and is based on talk time. Liveops agents have the understanding and program-specific certifications needed to not only enroll and onboard members and patients into your program, but also encourage them to stick with it and remain compliant with your product or device. Your email address will not be published. Work outside the perimeter. This platform supports the ideal contact center augmentation strategy, bringing together US-based agent talent with the ability to easily respond to surges in demand. Sign an Independent Contractor Agreement. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. Thanks so much for taking the time to leave a review! Some roles are also responsible for sourcing third-party clients, then analyzing, optimizing, and creating new scripting for subscription-based products. Copyright 2023 Liveops, Inc. All rights reserved. Want to become a Liveops agent? You can also manage cookies in your browser settings. To find out more, read our Privacy Policy and Cookie Policy. About Liveops. Want to become a Liveops agent? And, its why some of the biggest enterprise names trust Liveops agents to represent their brand. LiveOps will not sell or share your information with third parties for marketing purposes. We use cookies to improve your experience on our website. For Okta Admins: To download Okta Agents or browser plugins: Log into the Okta Admin Console. They are empathetic and committed to each interaction with your customers. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. The agent community sits at the core, and we dont take this lightly. To find out more, read our Privacy Policy and Cookie Policy. We call the agent community Liveops Nation. Its why weve led the industry in virtual, flexible agent services for more than 20 years. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. Dorm Decor Ideas || Explore Detailed Information. FLEXIBILITY AT SCALE. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. The agent community comes together . Keep in mind, the more you service, the higher your earning potential! As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. Remember me. Groups can then be managed in Okta and changes are reflected in the application. To find out more, read our Privacy Policy and Cookie Policy. See all features. Their consistency, professionalism and customer service are unparalleled in the industry. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. During planned open enrollment and Medicare redetermination periods, the elasticity of our flexible model delivers access to a skilled pool of agents, so you dont need to bring on seasonal agents. Pros. Pay, Vacation time, You get to work from home. We would like to show you a description here but the site won't allow us. Liveops appeals to an agent profile with the soft skills and life experience to understand the vulnerability people feel about their health and the ability to be reassuring in the face of uncertainty. Your connection to your customers/clients is the most important part of your job. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. In healthcare, engagement and patient connection are paramount. The VirtualFlex platform attracts agents with experience, with life skills and, most importantly, with a personal commitment to your brands success. Companies using LiveOps for Call Center include: MetLife, a United States based Insurance organisation with 46500 employees and revenues of $71.10 billion, Aegon N.V., a Netherlands based Insurance organisation with 17936 employees and revenues of $56.07 billion, Royal Mail Plc, a United Kingdom based Transportation LiveOps agents are required to use a corded telephone with a compatible headset. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. Are you an employee? Liveops exists to improve peoples lives, and this extends into the agents that connect with your patients and members. As of July 18, 2022, all certification courses are FREE. Accounts can be reactivated if the app is reassigned to a user in Okta. The world class support of Liveops and unparalleled access to world-renowned clients. To accept cookies continue browsing as normal. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. The integration was either created by Okta or by Okta community users and then tested and verified by Okta. Im also a nurse. option Add a new device appears in Duo Mobile settings. (sales@liveops.com) Press & Media. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. To enable that option, the Duo admin must select the Self-service portal in the Duo Admin Panel. Liveops Okta. To find out more, read our Privacy Policy and Cookie Policy. Developer Center. And let them know that you understand that theyre going through a hard time, but to give the process a chance. Community. Here's everything you need to succeed with Okta. National and Local Networks, 401(k) (Traditional and Roth) Liveops exists to improve people's lives, and . 7,827 Followers. Celebrating tenure, milestone achievements, and highlighting agent contributions to the community, reinforce value and drive loyalty. The background/credit check requires a $45 processing fee paid directly to our vendor. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. I have more questionsVisit the Liveops Support Center Avoid Recruiting [emailprotected]. Innovate without compromise with Customer Identity Cloud. Allows Okta to use custom attributes you have configured in the application that were not included in the basic app schema.
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